CGV
TERMS AND CONDITIONS
Last updated: May 2026
These terms and conditions apply to all purchases made on lumismilelondon.com, a website operated by LumiSmile London.
1. GENERAL PROVISIONS
By placing an order on our website, you fully accept these terms and conditions. Please read them carefully before making any purchase.
2. PRODUCTS
All products sold on this site are cosmetic products intended for personal use. Our teeth whitening strips use a peroxide-free formula (V34 color-correcting technology) and comply with UK cosmetic regulations.
3. PRICES
All prices are displayed in British pounds (£) and include VAT where applicable. We reserve the right to change prices at any time without notice. The price charged will be the price displayed at the time of your order.
4. ORDERS
Once your order is placed, you will receive a confirmation email. We reserve the right to cancel any order in the event of stock unavailability or payment issues, in which case you will receive a full refund.
5. DELIVERY
We ship worldwide. Orders to the United Kingdom are typically delivered within 3 to 5 business days. Please note that products are shipped from our distribution center and delivery times may vary. We are not responsible for delays caused by customs or other services.
6. RETURNS AND REFUNDS
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. See our refund policy for more details.
7. INTELLECTUAL PROPERTY
All content on this website (images, text, trademarks) is the property of LumiSmile London. Any reproduction without prior written permission is prohibited.
8. LIMITATION OF LIABILITY
LumiSmile London shall not be liable for any indirect, incidental, or consequential damages resulting from the use of its products. Its liability is limited to the purchase price of the product.
9. GOVERNING LAW
These terms and conditions are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. CONTACT
If you have any questions regarding these terms, please contact us at the following address:
Email: lumismileservice@gmail.com
Website: lumismilelondon.com
This website is owned and operated by Joyfulgirls Ltd.