Refund policy
Refund Policy – LumiSmile London
We want you to be fully satisfied with your purchase.
30-Day Money Back Guarantee
You have 30 days from the date of delivery to request a refund.
Eligibility
To be eligible:
- The product must be unused or slightly used
- It must be returned in its original packaging
Non-Refundable Items
- Used products beyond reasonable testing
- Items damaged by misuse
Refund Process
- Contact us at support@lumismilelondon.com
- Provide your order number
- We will guide you through the return process
Refund Time
Refunds are processed within 5–10 business days after receiving the product.