Shipping Policy

SHIPPING POLICY

Last updated: May 2026

1. ORDER PROCESSING
All orders are processed within 1–2 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. SHIPPING TO THE UNITED KINGDOM
We offer free standard shipping on all UK orders. Estimated delivery time: 3–5 business days after dispatch.

Please note: products are fulfilled and dispatched internationally. While we aim to deliver within the stated timeframe, occasional delays may occur due to customs clearance or courier workload. These delays are outside our control.

3. TRACKING YOUR ORDER
Once dispatched, you will receive a tracking number by email. You can use this to monitor your delivery in real time.

4. CUSTOMS & IMPORT DUTIES
For UK orders, all applicable import duties and taxes are included in your purchase price. You will not be charged any additional fees upon delivery.

5. LOST OR UNDELIVERED ORDERS
If your order has not arrived within 10 business days of the estimated delivery date, please contact us at support@lumismilelondon.com. We will investigate and either reship your order or issue a full refund.

6. CONTACT
For any shipping enquiries:
Email: 

SHIPPING POLICY

Last updated: May 2026

1. ORDER PROCESSING
All orders are processed within 1–2 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. SHIPPING TO THE UNITED KINGDOM
We offer free standard shipping on all UK orders. Estimated delivery time: 3–5 business days after dispatch.

Please note: products are fulfilled and dispatched internationally. While we aim to deliver within the stated timeframe, occasional delays may occur due to customs clearance or courier workload. These delays are outside our control.

3. TRACKING YOUR ORDER
Once dispatched, you will receive a tracking number by email. You can use this to monitor your delivery in real time.

4. CUSTOMS & IMPORT DUTIES
For UK orders, all applicable import duties and taxes are included in your purchase price. You will not be charged any additional fees upon delivery.

5. LOST OR UNDELIVERED ORDERS
If your order has not arrived within 10 business days of the estimated delivery date, please contact us at support@lumismilelondon.com. We will investigate and either reship your order or issue a full refund.

6. CONTACT
For any shipping enquiries:
Email: lumismileservice@gmail.com
Website: lumismilelondon.com

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